I am working on a review of the restaurant at the chedi, but for today, I will share one major grievance with you. Bottled water.
Our recent visits the The restaurant in the Chedi Muscat, started off on the wrong foot with something as simple as water. They used to serve locally bottled Arwa or Tanuf, in big or small bottles, for a 200% mark up over the cost anywhere else. Fair enough, this is the Chedi.
Now, they sell 750 ml glass bottles of still water, imported from Scotland, for a whopping 2.8 rials, which is slightly more than Seven US dollars. It's just water. It's not particularly great water, but it's fancy, pretentious, expensive water that required many tonnes of fossil fuels to extract, bottle, and ship it here.
Additionally, they won't sell any other type of water, nothing local, nothing cheap, and our requests for a pitcher of tap water were initially refused. They have a good scheme here, knowing full well that tourists are terrified of drinking tap water, and so will pay the extortionate rates for bottled water.
The attitude from the staff was that the Chedi is too good to serve water from plastic bottles, or to offer filtered tap water. Thus, I was rather surprised to see that the complementary water inside the suite for which we had paid RO 350 per night ( 900 USD!!!) was Arwa, in plastic bottles. So it's ok to serve water in plastic bottles if you can't charge the guests an arm and a leg for it. It's a rip off, pure and simple, not to mention an absolute waste of resources.
If the chedi wanted to get serious about being an environmentally conscious hotel, they would serve filtered tap water, for 100bz a glass, with the money collected going to the Environmental society of Oman, or some other charity. They could offer the guests the option of buying the premium water, and quite a few would go for it, for the snob factor.
Kids, when you go to the Chedi, do me a favor and complain long and loud about the bottled water issue. demand tap water. I think if they get enough complaints, they might be willing to change the policy when their contract expires with the Scottish company next year. Maybe.
Tomorrow, a really Complete restaurant review by Me, a former hoity toity chef.