"Good Afternoon, Bahwan Toyota"
"Good Afternoon, Muscat Private Hospital, How Can I help You?"
"Hello, Photocentre Headquarters. This is Asma, may I help you?"
If you don't use English, It's still the same thing. Greeting, Name of Business, What do you need? It's the easiest thing in the world to do, and it makes an enormous impression on whomever is calling. So I Just can't figure out why the hell so many businesses seem to have hired receptionists who are too stupid or lazy to manage even that.
I went a little mental on Muscat Private Hospital last week, after trying off and on for three hours to book an appointment. I'd dial up, press 0 for operator assistance, and then the phone would just ring, and ring, and ring. Twice when the usless girl picked up, she answered with a bored and irritated "allo?" and then proceded to hang up on me while I was trying to ask With whom do I book an appointment for a sprained ankle.
Every single time I need to make an appointment at Muscat Private Hospital I have to go through this woman, or someone like her. Short of looking up the hospital website and saving the direct number for each department to my telephone, there is no way around wasting time waiting for this girl to answer the phone, and then maybe, maybe, maybe, put me in touch with the department I want to speak with.
It makes me think I would be better off putting my life in the hands of an orginazation capable of Answering A Telephone, and possibly an Orginazation that knows the difference between Gynecology and Plastic Surgery.
On to the next matter, Next week I want to do a post
"The Other Oman Automotive Awards!!!!"
Possible categories include : best tow truck driver, Best Parts Department, Best place to have your Useless Land Rover Worked on, Best Mechanic, Most annoying salesman, Worst marketing program, etc.... Nominations in the comments section, or on the Email. OTHEROMAN at gmail OK?
Site Admin issues: I have disabled anonymous commenting for the time being, because the concept of assigning yourself a name which you will use for commenting seems too difficult for some of my haters out there. Haters, You can hate all you wanna, but assign yourself a goddamn nick-name and use it. K?
If you want to comment in the meantime, go get yourself a blogger account. It's super easy, and you can still maintain total anonimity, so I am no more likely come to your house and kill you in your sleep or anything. I use Sitemeter and Google Analytics for that.
OK. I need to go pick up my car from the shop. Again.